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Frequently Asked Questions
What makes Mishtigriha products unique?
Our products are crafted with meticulous attention to detail, featuring unique
designs, premium materials, and a touch of Jaipur's rich cultural heritage.
How can I place an order?
Ordering from Mishtigriha is simple! Browse our website, select the products you love, and add them to your cart. Follow the checkout process to complete your
purchase.
Do you ship internationally?
Currently, we only ship within India. However, we are exploring options to expand our shipping services globally.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, net banking,
and popular digital wallets. We use PhonePe and Razor Pay as the payment
gateways as these are the trusted brands with 100% secure payments
Can I modifyor cancel my order after placing it?
Unfortunately, once an order is placed, it cannot be modified or cancelled. Please
double-check your order before confirming the purchase.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number as well as SMS on your phone. You can use this number to track your order's status on our website.
What is your return policy?
We offer a hassle-free return policy within 7 days of receiving your order. Please
refer to our Returns and Exchanges page for detailed information on the process.
Are the colors of the products accurate on the website?
Due to different technology of different screens there will always be slight variation in actual colour of the product and displayed colour on your device. Factors like different display technology, display size, image capture lighting settings, colour-contrast-brightness settings ,viewing angle etc. makes the actual colour of the product vary. Hence it is better to select the nearest shade of the product for your use.
Return of different colour Items is only eligible if the colour of the item is totally different from the image on the product page. For e.g. Item shown was yellow and received black.
What steps do you take to ensure the quality of product images on the website?
Our product images undergo a rigorous quality control process to accurately represent colors, textures, and details.We invest in professional photography to provide you with the best possible visual representation of our products.
How do I carefor Mishtigriha products?
We recommend following the care instructions provided with each product. Typically, gentle machine washing with mild detergent and avoiding bleach helps maintain the quality and longevity of our products.
Are Mishtigriha products handmade?
Many of our products are crafted with a blend of traditional craftsmanship and modern techniques. While not all items are handmade, we prioritize artisanal methods to bring unique character to our collections.
What materials are used in Mishtigriha products?
Our products are made from high-quality materials, often including premium cotton,linen, and other fabrics.
Do you offera warranty on your products?
We stand behind the quality of our products. If you encounter any issues, please reach out to our customer support team, and we will do our best to address your concerns.
Are Mishtigriha products colourfast?
Yes, our products are designed to be colour fast under normal washing conditions.
Can I expect the colors of Mishtigriha products to remain vibrant after washing?
Yes,our products are designed to maintain their color vibrancy through regular washing. Following the provided care instructions, including using mild
detergent and avoiding bleach, will help preserve the colors.
Do you have aphysical store where I can view products in person?
At the moment, Mishtigriha operates exclusively online, and we do not have physical stores. You can explore our entire collection on our website.
Do you offer wholesale or bulk discounts?
Yes, we do! For wholesale or bulk inquiries, please contact our customer support team at mishtigriha@gmail.com for personalized assistance.
How can I contact Mishtigriha's customer support?
You can reach our customer support team via email at mishtigriha@gmail.com or
through our WhatsApp - +916376429969 or Contact Us page on the website.